Customer service clerks supervisor
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
Tasks
- Identify workers' training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Perform same duties as workers supervised
- Co-ordinate, assign and review work
Supervision
- Customer service clerk
Computer and technology knowledge
- MS Office
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
Employment terms options
- Evening
Employment terms options
- Shift
- To be determined
- Day
- Overtime required
- Overtime available
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week