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Education: College/CEGEP
Experience: 1 year to less than 2 years

Tasks

Identify workers' training needs
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Train staff/workers in job duties, safety procedures and company policies
Perform same duties as workers supervised
Co-ordinate, assign and review work

Supervision

Customer service clerk

Computer and technology knowledge

MS Office

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Large workload
Tight deadlines
Work under pressure

Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Interpersonal awareness
Judgement
Organized
Reliability
Team player

Employment terms options

Evening

Employment terms options

Shift
To be determined
Day
Overtime required
Overtime available
Work Term: Permanent
Work Language: English
Hours: 30 hours per week

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Work Term: Permanent
Work Language: English
Education:
Experience:

Études

Certificat ou diplôme

Tâches

Identifier les besoins de formation des travailleurs
Rédiger et soumettre des rapports
Résoudre les problèmes professionnels, fournir des conseils techniques et recommander des mesures visant à améliorer la productivité et la qualité des produits
Assurer la formation des employés/travailleurs quant aux tâches, aux mesures de sécurité et aux politiques de la compagnie
Exercer des fonctions qui relèvent normalement des employés supervisés
Coordonner, répartir et revoir le travail

Fonctions et activités des superviseurs

Commis au service à la clientèle

Systèmes de gestion (sig ou bd)

MS Office

Conditions de travail et capacités physiques

Souci du détail
Milieu où les activités se déroulent à un rythme rapide
Volume de travail élevé
Délais serrés
Travail sous pression

Qualités personnelles

Précis
Attitude axée sur le client
Sens des responsabilités
Relations interpersonnelles efficaces
Excellente communication orale
Excellente communication écrite
Esprit d'initiative
Ouverture aux autres
Jugement
Sens de l'organisation
Fiable
Esprit d'équipe

Options de conditions d'emploi

Soir

Expérience

1 an à moins de 2 ans

Options de conditions d'emploi

Quart de travail
À déterminer
Jour
Heures supplémentaires demandées
Heures supplémentaires disponibles
Hours: 30 heures par semaine

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Open Positions (1)

Customer Service / Call Center

Don't see the right role?