Front desk clerk, hotel

  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 to 40 hours per week
  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Work setting

  • Hotel, motel, resort

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Provide customer service

Employment terms options

  • Evening

Experience

  • 1 year to less than 2 years

Employment terms options

  • Morning
  • Night
  • Day
  • Weekend

Support for persons with disabilities

  • Participates in a government or community program or initiative that supports persons with disabilities

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

  • Participates in a government or community program or initiative that supports youth employment

Support for Veterans

  • Participates in a government or community program or initiative that supports Veterans
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

  • Participates in a government or community program or initiative that supports mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)

Supports for visible minorities

  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
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