Customer service adviser

  • Education: No degree, certificate or diploma
  • Experience: 2 years to less than 3 years

Tasks

  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information

Computer and technology knowledge

  • MS Excel
  • MS Outlook
  • MS Word
  • Electronic mail

Work conditions and physical capabilities

  • Attention to detail

Personal suitability

  • Punctuality
  • Client focus
  • Excellent oral communication
  • Organized
  • Initiative
  • Ability to multitask
  • Dependability
  • Quick learner

Screening questions

  • Are you authorized to work in Canada?
  • Do you live near the job location?

Employment terms options

  • Day

Financial benefits

  • Commission
  • Group insurance benefits
  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Deferred Profit Sharing Plan (DPSP)
  • Free parking available
  • Work Term: Permanent
  • Work Language: French
  • Hours: 39 hours per week
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