Food and beverage service manager
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 hours per week
- Education:
- Expérience:
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Work site environment
- Noisy
- Hot
- Non-smoking
Work setting
- Urban area
- Restaurant
Tasks
- Analyze budget to boost and maintain the restaurant's profits
- Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
- Evaluate daily operations
- Monitor staff performance
- Plan and organize daily operations
- Recruit staff
- Supervise staff
- Train staff
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Address customers' complaints or concerns
- Provide customer service
- Train staff in job duties, sanitation and safety procedures
- Supervise and co-ordinate activities of staff who prepare and portion food
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Maintain records of stock, repairs, sales and wastage
- Establish methods to meet work schedules
- Establish work schedules
- Ensure that food and service meet quality control standards
- Must have knowledge of the establishment's culinary genres
Supervision
- 5-10 people
Certificates, licences, memberships, and courses
- Smart Serve
- Safe Food Handling certificate
Security and safety
- Criminal record check
Transportation/travel information
- Public transportation is available
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Handling heavy loads
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
Screening questions
- Are you authorized to work in Canada?
- Do you have experience working in this field?
Employment terms options
- Evening
Experience
- 1 year to less than 2 years
Employment terms options
- Shift
- Day
- Weekend
- Overtime available
Other benefits
- Other benefits
Support for newcomers and refugees
- Does not require Canadian work experience
Support for youths
- Offers on-the-job training tailored to youth