Customer service adviser

  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments

Computer and technology knowledge

  • Database software
  • Internet
  • MS Excel
  • MS Outlook

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Standing for extended periods
  • Walking

Experience

  • Will train

Employment terms options

  • Day

Financial benefits

  • Bonus
  • Commission

Other benefits

  • Other benefits
  • Durée de l'emploi: Permanent
  • Langue de travail: Bilingue
  • Heures de travail: 40 hours per week
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