Hotel front office manager

  • Education:
  • Expérience:

Education

  • College/CEGEP

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Implement marketing activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Organize and maintain inventory

Supervision

  • 11-15 people

Computer and technology knowledge

  • MS Word
  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows

Screening questions

  • Do you have experience working in this field?

Employment terms options

  • Early morning
  • Evening

Experience

  • 1 year to less than 2 years

Employment terms options

  • Morning
  • Night
  • To be determined
  • Day
  • Weekend

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 80 hours bi-weekly
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